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435 Entrepreneurial Marketing by Philip Kotler

The Marketing Book Podcast

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The Importance of Understanding Your Customer's Experience

Companies are in an ecosystem whether they realize it or not. Customers can find out so much about your brand and other brands competing with you when they're making their choice. And the competitors are becoming more sophisticated like you are. So why not they too? Along comes new digital technologies all the time. Are you aware of them? Are you at least seeing whether some of them are useful to you? Watch your customers, competitors, collaborators, new technologies and hire the most talented entrepreneurial people you can find.

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