10min chapter

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E33: Valuations, Investing, and Market Dynamics with SaaStr's Jason Lemkin

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CHAPTER

Work Practices and Challenges in SaaS Companies

This chapter explores the challenges faced by executives in SaaS companies, including shifting compensation goals, anxiety about returning to the office, and the efficiency of SaaS companies. It also discusses the evolving role of customer success and the increasing automation in CS processes.

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