
What Makes a Good Apology?
the goop podcast
00:00
How to Give a Good Apologies
Causetis: If i approach an apology, it means admitting that i'm wrong. And if someone is hurt and it's because of something you did, it doesn't necessarily mean you did anything wrong. We hurt each other by mistake and unknowingly all the time. So it's a matter of care weighing more than blame. The first step is not about saying anything; it's about listening. Step four is about making sure that the hurt doesn't happen again....
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