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The Gift Is Literal
Gift is the perfect framing for open sors. The metaphor is the stack of us. I think it's valuable as maintainers to understand the angry customer or user, because it helps us not take everything personally. Never if your project's too small and you get that one grum ouUser will kill you just like they did Adam. It takes a lot of effort to get those ten million people to reach out and help each other in any way possible. And depending on how much kindnesses are shown, we might even be able to undo some bad interactions with our own users.