How to Increase Sales By Understanding Your Buyer’s Journey
The Art of Online Business
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What's Your Customer Service Process Like?
What's the first impression that somebody gets of you after becoming a paying customer? They're all excited because they want to learn from you and or whatever your offer is. And so some questions to be thinking about during this stage of the funnel is what's your customer service process like? How do you want them to feel about the investment that they made with you? Did you deliver on your promise? This is a huge one. If not, is more value needed? Are you leaving them hungry for more? Maybe they're overwhelmed with too much information, which happens a lot. Do you have a system in place to collect feedback from your customers and also testimonials and case studies? If
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