Welcome to the Service Business Mastery Podcast!
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In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Bradley Scruggs, Chief Marketing Officer and Co-founder of ZyraTalk, a company transforming customer engagement with AI technology for home service businesses. π€π
Bradley Scruggs brings nearly ten years of experience in the home service industry. His expertise in AI-powered voice assistants helps contractors reduce missed calls, streamline customer interactions, and boost operational efficiency. ZyraTalk specializes in solutions that allow HVAC and home service companies to capture leads, improve customer satisfaction, and stay competitive in today's market. ππβ¨
In this episode, here's what you can expect to learn:
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How AI voice technology can reduce missed calls and improve customer satisfaction.
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Best practices for customizing AI to handle unique business needs and FAQs.
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The role of AI in transforming traditional answering services for home service businesses.
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Insights into integrating AI with CRMs to streamline bookings and dispatching.
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Future trends in AI for outbound calling and how businesses can stay compliant with regulations.
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