On Point | Podcast cover image

Will “surveillance pricing” help or harm consumers?

On Point | Podcast

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Surveillance Pricing: Implications and Investigations

This chapter explores the concept of surveillance pricing, where companies use personal data to set individualized prices for consumers, raising privacy concerns. It highlights the FTC's investigation into how artificial intelligence affects price differentiation and discusses the potential benefits and risks of this marketing strategy. The conversation emphasizes the need for regulatory measures to protect consumers from unfair pricing practices linked to extensive data collection.

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