Ep253 - Laura Heck | The Science of Great Relationships
Talks at Google
How Do You Complain?
Yame phrase it a how do you complain? I see how it's better to describe how you're feeling, rightn ow, what's what bothers you? Instead of just saying, you always do this, riht um. But even that can sound passive aggressive and whiny. If you just use the words the other way, it can still come across as an attack. So we're asking that people take some ownership of something that's bothering them - using the eye statement.
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