Thinking outside the box with Gavin Rubinstein cover image

#38 Peter Freedman

Thinking outside the box with Gavin Rubinstein

CHAPTER

Mentorship and Customer Service Excellence

This chapter explores the significance of mentorship and the impact of reading influential books, stressing the need for a personalized approach in business strategies. It emphasizes the crucial role of exceptional customer service in fostering lasting relationships and contrasts the proactive mindset of sales with the reactive tendencies of accounting.

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