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5min chapter
Can you be sued for writing a bad review online?
Business Daily
Legal Battles Over Online Reviews and Consumer Pressure
This chapter delves into the legal disputes arising from online reviews, focusing on the pressures faced by firms in sensitive industries like cosmetic surgery. It explores consumer tactics, such as threatening negative reviews for refunds, and the complex balance businesses must strike between customer satisfaction and the impact of online critiques.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode