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9min chapter
Challenging PM Industry Norms with Mark Brower
Peter Lohmann's Podcast
Ethics of Integrity in Business Reviews
This chapter explores the ethical implications of review systems and the significance of integrity in business practices. The discussion contrasts middle-class mindsets with entrepreneurial traits, emphasizing authentic success over shortcuts, and highlights the complexities of online reviews from platforms like Yelp and Google. It advocates for transparency and ownership in responding to customer feedback, promoting the idea that thoughtful engagement can serve as an effective marketing strategy.
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