Hyping Innovation, Neglecting Maintenance
KPFA - Against the Grain
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The Rise and Fall of Innovation
Lee Vinsil is professor in the Department of Science, Technology and Society at Virginia Tech. He co-founded The Maintainers, a global interdisciplinary research network that examines maintenance repair and mundane work with technology. In his book "The Innovation Delusion," he says Howard's obsession with the new has disrupted the work that matters most.
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