3min chapter

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SPE01: SYSTEMology Book Launch - How To Define Your Most Crucial Systems

Business Processes Simplified Podcast

CHAPTER

The Critical Client Flow in a Bricks and Mortar Business

I used to run a rock and roll clothing music store that was bricks and mortar. And although i didn't recognize it at the time, we had developed a critical client flow. You might find an ecommerce store has a little bit of a difference to a service base business. So there's often a lot of similarities between businesses. The biggest difference always seems to be in the operations. It's the delivery side of the business.

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