3min chapter

The Gartner Supply Chain Podcast cover image

Future of Supply Chain 2023, With Jennifer Loveland

The Gartner Supply Chain Podcast

CHAPTER

Innovation Is the Biggest Opportunity for Medical Device Suppliers

The must-dos in the long run are really to hook customers today but they're going to become tickets to entry in the future. In three to five years, customers are not going to consider you unless you're great at these things. The second category of service is the biggest potential and that's where you can create advantage. So people see room for innovation on these beyond 3 to 5 years.

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