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Can Big Tech Reform Itself?

HBR IdeaCast

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The Dark Side of Big Tech

This chapter explores the unintended consequences of big tech companies' optimization mindset, revealing how platforms like Facebook, Google, and Amazon have strayed from their original missions. It highlights the dangers of relying on quantitative metrics for success and critiques the impact of market power on democracy and privacy. The discussion advocates for a reevaluation of societal values and emphasizes the need for regulatory frameworks to ensure technology serves the public good.

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