Episode 79 of Banking Reinvented dives into the future of fraud prevention and identity protection, exploring how AI-powered solutions are revolutionizing the fight against financial crime.
Host Tim Rutten sits down with Nuno Sebastião, Co-Founder and CEO of Feedzai, as well as Jouk Pleiter, Founder and CEO of Backbase, to discuss the challenges that financial institutions face in a digital-first world. Together, they explore the exponential rise of deep fakes, synthetic IDs, and fraud factories, the convergence of cybersecurity and risk management, and the role that Agentic AI plays in transforming banking operations, from fraud detection to workflow automation.
Tune in to hear a candid, forward-looking conversation about what it takes to stay ahead of fraudsters, disrupt your bank before others do, and build resilience in an AI-native world.
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Timestamps
(00:00) – Welcome to the “Banking Reinvented” podcast
(00:24) – Introduction to Nuno and Jouk
(01:25) – The Feedzai journey
(05:23) – Disrupting your bank before someone disrupts you
(07:35) – The exponential challenge of deepfakes and AI-powered fraud
(13:29) – Emerging trends for combatting fraud
(19:50) – The fraud prevention journey in banking so far
(22:19) – How to actually implement cutting-edge fraud prevention
(26:48) – Cultural requirements for driving change
(29:51) – Where to start with implementation
(33:48) – Embracing composability in a heavily regulated industry
(36:39) – The obsolescence of onboarding tools
(40:52) – Centralizing ID: the role of governments and banks
(43:09) – Using AI to streamline operations and boost productivity
(59:43) – The importance of sticking to a plan
(1:01:17) – Key takeaways and final words
(1:03:41) – Episode wrap-up
