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021-Getting to Yes: Negotiation for non-negotiators (part 1 of 2)

Project Management Happy Hour

CHAPTER

How to Be Non-Emotional in a Relationship

People need to be heard, right? Sometimes folks just need to being heard about what's going on for them. And then they're able to move through that. If they can just get their feelings out on the table, that's a part of working through something. But I do think that the challenge can be letting them be heard, but not letting the scene descend into chaos from all of the emotionally charged energy in the room.

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