3min chapter

Decoder with Nilay Patel cover image

The surprisingly complex business of toys, with Hasbro CEO Chris Cocks

Decoder with Nilay Patel

CHAPTER

The Tension Between Data and Brand Insights

The company has a data analyst group that employs its own software developers to figure out what toys to make. "Everything good starts with a great understanding of your customer and of your consumer," says Jeff Bezos, Amazon's chief executive officer. Data is an inspiration but you shouldn't be shackled by it, he adds.

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