2min chapter

How I Built This with Guy Raz cover image

Tripadvisor: Steve Kaufer

How I Built This with Guy Raz

CHAPTER

TripAdvisor - How I Built This

TripAdvisor is in a pretty good place. Its traffic is growing and it's turning a profit. But its business model is still kind of vulnerable. There are two things you were dependent on. You were dependent on booking sites and there were an infinite number of them. So your client base was relatively limited, I think. And this was also, Google was now starting to become a much more important player.

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