The Importance of Investing in the Employee Experience

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Learn about the importance of investing in the employee experience for better retention and overall organizational success, through a relatable analogy of sitting down at a bar and ordering drinks. Discover the hidden costs of high turnover and understaffing, and understand how paying employees more and improving their quality of life leads to better product quality, service delivery, and customer experience.

Joe Mull breaks down the fundamentals of why people leave their jobs then shares simple solutions to creating a happier, more committed workforce.

— YOU’LL LEARN —

1) The true story behind the myth, “Nobody wants to work anymore.”

2) The sweet spot for a team’s workload.

3) How to talk to your boss about improving your job.

Subscribe or visit AwesomeAtYourJob.com/ep894 for clickable versions of the links below.

— ABOUT JOE —

Joe Mull is the author of 3 books including No More Team Drama and the forthcoming Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work.

He is the founder of the BossBetter Leadership Academy and hosts the popular Boss Better Now podcast, which was recently named by SHRM as a “can’t miss show for leaders” along with podcasts from Brené Brown and Harvard Business Review.

In demand as a keynote speaker, Joe has taught leadership courses at two major universities and previously managed training at one of the largest healthcare systems in the U.S.

Joe has appeared as an expert in multiple media outlets including Forbes, the International Business Times, on ABC, CBS, NBC, FOX, and on Good Morning America.

• Book: Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work

• Book: Cure for the Common Leader: What Physicians & Managers Must Do to Engage & Inspire Healthcare Teams

• Website: JoeMull.com

— RESOURCES MENTIONED IN THE SHOW —

• Instrument: NASA Task Load Index

• Article: “To Build a Top Performing Team, Ask for 85% Effort” by Greg McKeown

• Book: Drive: The Surprising Truth About What Motivates Us by Daniel Pink

• Book: It's the Manager: Moving From Boss to Coach by Jim Clifton and Jim Harter

• Music: “Requiem” by Mozart

— THANK YOU SPONSORS! —

• BetterHelp. Calm racing thoughts with online therapy. Get 10% off your first month at BetterHelp.com/awesome.

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