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[Greatest Hits] Creating a Safe Space: How Naj Austin’s Ethel’s Club was Designed for Intersectionality

Masters of Community with David Spinks

CHAPTER

We Don't Spend Any Money on Marketing

We lean a lot on high touch. And so we have a community manager named kyleand another one named christopher, and they greet every gm adigital member,. They check in and ask them questions. What i you like? I'd love to refer you some of the events we have coming up. We really try to form a real bonda, not sort of like the how many hurdles dod we have to get them through... It's much more about the retention of the user than anything else.

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