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15min chapter
Starbucks Switch with Mellody Hobson; Fanatics Fest 08/13/24
Squawk Pod
Navigating Leadership Changes at Starbucks
This chapter delves into the recent leadership transition at Starbucks following the immediate resignation of its CEO. It discusses the appointment of a new leader, the impact of previous leadership, and the company's strategic direction, particularly in light of competitor Chipotle's success. The conversation touches on challenges such as inflation, operational efficiency, and the importance of enhancing customer experience to maintain loyalty.
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