6min chapter

The Happiness Lab with Dr. Laurie Santos cover image

Choice Overload

The Happiness Lab with Dr. Laurie Santos

CHAPTER

Why Do Companies Keep Cursing Us?

CNN's John Sutter looks at the impact of choice overload on our lives. He says we're now being asked to make decisions in domains that go way beyond shopping. The bock also stops with us for decisions that can have critical moral consequences, such as when a young girl stopped breathing and her parents couldn't decide if she should be kept alive or die. A court ruled against them but they were not allowed to govern what their daughter received from doctors.

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