#0002: (CCT) The Role of AI Powered Chatbots as Digital Research Assistants
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The Role of Chatbots in Updating and Maintaining Knowledge
This chapter discusses the role of chatbots in updating and maintaining knowledge within a firm. It highlights the various tasks that chatbots can assist with, such as preparing content, formatting materials, and making minor edits. The chapter emphasizes that chatbots are not autonomous and still require specific instructions, while also emphasizing the value of chatbots in reducing mundane tasks and the need for a place to store knowledge and documents.
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