Cafe Pacific's Zero Tolerance Approach to Customer Service

Apparently the flight crew responded this is per the the sort of I don't have I didn't see it you know but this is apparently they said if you cannot say blanket in English you cannot have it carpet is on the floor feel free if you want to lie on it how rude yeah. The CEO of the airline issued a big apology for individual employees who seriously violate company rules and morale standards cafe upholds a zero tolerance approach and will not show mercy, he says.