Hello Monday with Jessi Hempel cover image

What Makes a Good Job, part 2, featuring Zeynep Ton

Hello Monday with Jessi Hempel

00:00

How to Design a System That Enables High Productivity, High Contribution and High Motivation

When I studied companies like Costco, Trader Joe's, Quick Trip, I saw that these companies were operating with much lower turnover than their competitors. So what was your secret? And I wish the secret was while they just pay more and the world is a better place, but it wasn't that. What they did was they created an entire system that enabled their employees to be extremely productive and serve customers so much better.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app