When there are gaps between what we expect people to do and what they actually do, we should choose to fill those gaps with trust rather than suspicion. In this episode, I explain why.

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Here's what we cover in this episode:

-How gaps happen  

-How leaders choose what goes in those gaps

-Developing the discipline of filling those gap

-Why we tend to choose suspicion over trust

-Effects of distrust

-Benefits of extending trust

-What to do when someone continues to create a gap between what we expect and what we experience 

-Four commitments leaders should make to their direct reports

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