AI in Art and Society: Perspectives and Challenges

This chapter examines the varying perspectives in critical AI studies, contrasting industry views with more philosophical interpretations, especially concerning AI alignment with human values. It explores the intersection of art and AI, including the implications of digital archival ownership for creators, and critiques the prioritization of individual expression over collective creative history. Additionally, the chapter addresses the complexities and frustrations of automated customer service systems, emphasizing the need for better user experiences in the era of AI integration.