4min chapter

HBR On Leadership cover image

How to Get Leadership Succession Right

HBR On Leadership

CHAPTER

Managing a Hybrid Workforce in Retail

This chapter explores the complexities of managing both onsite and remote employees in a retail environment, emphasizing 'store centricity' and effective performance management. Additionally, it highlights Whole Foods' commitment to creating an immersive shopping experience while addressing food access issues in underserved communities.

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