It’s time for your Workday Playdate snack—just a quick bite of leadership wisdom before we go deeper on Wednesday. Today, we’re talking about empathy—the leadership skill that turns good teams into great ones.

Want a quick and easy way to help your team feel heard? Try this improv-inspired exercise:

“Last Word, First Word”

One person starts with a simple sentence. Example: “Our team is growing fast.”
The next person must start their sentence with the last word of the previous sentence. Example: “Fast changes require clear communication.”
Keep going around, building off each other’s words.
Notice how this forces people to really listen and build on what’s being said—just like in a strong, empathetic workplace.

Why does this work? Because it shifts conversations from waiting to speak to actively responding. And that’s where trust starts.

Journal Prompt: Who on your team might be feeling unheard? What’s one small way you can make space for their voice this week? Write it down—and take action.

If you’re interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.

No, You Hang Up First (Let’s Keep Connecting)

Did today’s episode resonate with you? Leave us a review sharing your favorite insight and we’ll send you a free signed copy of I See You! A Leader’s Guide to Energizing Your Team through Radical Empathy.
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