Is This a Thing I Can Deal With?

Reno: I think the most terrifying part of the incident management life cycle is that moment when an alert or ourpader goes off, and there's those few seconds where you don't know how to deal with it. He says if your system is sufficiently robust, a little bit of outage might not be super noticeable. Reno: If your tem is quite sensitive to its current balances and configurations, if it can't take a lot of really sudden fluctuations, what you want to make sure of is that your end user is having an acceptable time and interacting with your system.