2min chapter

Hidden Brain cover image

How to Complain Productively

Hidden Brain

CHAPTER

Is There a Difference Between Expressive and Instrumental Complaining?

Think of it as cathartic complaining. Expressive complaints are literally what they sound like. They're complaints where you are just expressing your dissatisfaction, whether you truly feel dissatisfied or not. instrumental complaining is complaining that's intended to bring about a very specific outcome.

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