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Win/Loss Analysis: How to Turn Customer Insights Into Revenue

The Dave Gerhardt Show

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Harnessing Customer Insights for Strategic Growth

This chapter explores the importance of conducting thorough customer interviews to transform insights into effective sales and product strategies. It emphasizes the necessity of proper win/loss analysis reporting and the collaborative role of product marketers in synthesizing customer feedback. The discussion advocates for targeted customer segmentation and timely implementation of insights to enhance marketing effectiveness and organizational buy-in.

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