Drivers' perspective and financial pain

A year after congestion pricing took effect in Manhattan, the political uproar has largely faded even as the tolls remain in place. Traffic is down, transit use is up, and the dire warnings that once surrounded the program have quieted. WNYC transportation reporter Stephen Nessen looks back at how New Yorkers have adjusted, why backlash softened over time, and how the city’s experience fits into a global pattern seen in places like Stockholm and London.