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Generative AI Won't Kill Creativity // Invisible Machines S1E1
Invisible Machines podcast by UX Magazine
Chat GPT
It's really not a huge improvement over an IVR or a phone tree. If it can tap into that customer data and deliver something a little more personalized, then that's where you're combining something like chat GPT with other things. "If you can't be sure to trust the answer, by the way, half of what I say might be wrong, go ahead and ask me a question"
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