Keys To The Shop : Equipping Coffee Shop Leaders cover image

RoR #3: Making Contingency Planning a Reality w/ Andi Trindle Mersch of Philz Coffee

Keys To The Shop : Equipping Coffee Shop Leaders

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Streamlining Coffee Offerings and Contingency Planning

This chapter explores the prioritization of coffee offerings based on customer preferences and the logistical feasibility of ingredients. The speakers delve into the complexities of contingency planning, emphasizing the importance of collaboration among various teams and building strong partnerships to ensure product availability during emergencies. Additionally, it highlights the need for clear communication with contingency partners and a systematic approach to understanding customer preferences and maintaining a diverse product selection.

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