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09.30.22 Clark Answers His Critics on Clark Stinks / Reduce The Risk of Dementia

The Clark Howard Podcast

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Is There a Deterioration in Customer Service at USAA?

Raul: American does refund your seat purchase. If you write to customer service and ask, the amount will be put in your wallet for use on a future flight. Raul: There's been a lot of postings online where people feel there's been a significant deterioration in the quality of claims service at USAA. Only 10% of customers have any kind of claims experience in a year.

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