3min chapter

The Paul Wells Show cover image

A man in transit: What moves Andy Byford?

The Paul Wells Show

CHAPTER

New York City Bus Service - Is This the Only Option?

I inherited that plan, but I did challenge my team when I arrived because I arrived in January of 2018 and the shutdown. None of the senior MTA top pros were brought into that what the plan was going to be. So you could say it was a question of judgment. We had no input into that revised plan and no foresight of what it would be. And I suddenly found myself faced with myriad questions from concerned New Yorkers who were asking for example, one, why is the plan changed? Is it safe?

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