Emotional labor is this idea that typically we think of labor. Riht, it felt like work, even though it wasn't work, right? Like a very like technical sense. A lot of people are not necessarily used to performing emotional labor at the workplace. And so we're having these conversations that can be really icky,. That l peple are not used to having. Ah, anything that can inspire fear, but i hope that it insteadi inspires curiosity and compassion.
First, Jason breaks down three recent earnings reports, Uber (1:57), Airbnb (21:10) and Peloton (26:00). Then, he introduces a new segment "Ok Boomer" where our producer Rachel reports on Gen Z tech & business culture. Today, she talks to Ziad Ahmed of JUV consulting about managing and working with Gen Z employees as they enter the workforce. (39:55)