
What Personalized Luxury Looks Like For Us Now - Robyn Pratt, The Phoenicia Malta
Hospitality Daily Podcast
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The Essence of Personalized Luxury in Hospitality
This chapter explores the concept of personalized luxury at Phoenicia Malta, focusing on the creation of a warm atmosphere for guests. It highlights the importance of meaningful interactions and small gestures that foster genuine relationships between guests and staff, enhancing the overall luxury experience.
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