Two Light Bulbs Cause Two Crashes
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The Five Steps Assertive Process for Crew Resource Management
An expert named tod bishop developed a five step assertive process for crew resource management. The first step is to get the attention of an individual by addressing them directly with a name, title or whatever else will get their attention. So i its pretty much you jus like, get someone's attention, state the concern, state the problem, state a solution and then agree what the solution is. Yes? Dont anddon't hide your emotions about it.
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