The Power of Distraction

Lustig's act of selective honesty disarmed Capone because it was so unexpected. A con artist loves conflicting emotions like these, since the person caught up in them is so easily distracted and deceived. Selective kindness will often break down even the most stubborn foe, aiming right for the heart. It corrodes the will to fight back. By playing on people's emotions, calculated acts of kindness can turn a kapone into a gullible child.