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4min chapter
The 5 Essential Ingredients for a Human-Centered Organization, with John Foster
HR Leaders
You Might as Well Not Do It
Companies have traditionally, it goes back in ancient time, you know, lords took care of their people. Salesforce is sending a signal that we trust you as a person to do the right thing. You can have some freedom, but you needto be do your part as an adult. And if you behave like a child, you'll probably get fired. We can't punish the many for the few tts the way. The whole point of human centred designif you start with the experience that you want the user to have then what you build will be three things: valable, feasible and desirable. It's actually possible to get it done from whatever logistics and engineering feet.
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