Marlene Gebauer
Pioneers and Pathfinders
00:00
Change Management - Communication and the Business Case
Communication is very important in change management. I think if the message is communicated appropriately, things go a lot more smoothly. There are always going to be bumps in the road with technology and roll outs. Any change management program iny knowledge management, programme requires investment from the firm. To get the investment, it requires communication and building the case.
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