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Rory Sutherland & Paul Craven on Alchemy & Magic

The Human Risk Podcast

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The Danger of Using the Ensemble Mean

The next episode of the Human Risk podcast features paul rinks and Rory Oveusley. The pair discuss how business can be as crude as a mean to base its decisions on. They also talk about why it's so important not to get three bad experiences in a row with customers. And you can hear part two of the conversation on the next episode, which is the two hundredth of the show.

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