How Storytelling Affects Brand Building

Jay Livingston is the the Chief Marketing Officer of Shake Shack. While we use the term "renaissance" man or woman too much, this week's guest truly fits the description. A graduate of Miami University in Oxford, Ohio, Jay's career has included a 20-year stint at Bank of America and two years at BARK, makers of BarkBox. He has now worked for more than four years at Shake Shack, a nearly-billion-dollar brand with locations in 19 countries. 

Jay also makes time for his "side hustles" - He is an active angel investor, helped start the nonprofit Unite America, and has executive produced three feature films.

In this episode, Jay and Jim talk about Jay's "career meadow," moving from Bank of America to BARK to his current role as CMO at Shake Shack. They explore the importance of consistency in the restaurant industry, how his 2-year hiatus after 20 years at Bank of America helped him to refocus his career path, and his many ventures outside of business & marketing.

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