The Key to Getting People to Change

In the early 1990s, Betty Bigombay convinced the Ugandan President to send her in to see if she could stop the violence. Joseph Conny was the leader of the Lord's Resistance Army. He and his rebel group would eventually be held responsible for murdering over 100,000 people,. abducting over 30,000 children and displacing over 2 million Ugandans. Listening well is more than a matter of talking less. It's a set of skills in asking and responding. We can all get better at asking truly curious questions that don't have an hidden agenda.