Having a chatbot is step one because no matter what your business, you've got customers either on your website or social media platform. By building an interactive chatbot that's powered by AI and by human intelligence, the very first thing you need to do is just plug it into every possible channel that you use. So get it on your website with text message, whether it's inbound or outbound text message. You can do this on Instagram, on Facebook Messenger, on WhatsApp. And really just having this chatbot that can not only collect the leads, generate the leads, can sell to that individual, can book appointments with that individual,. But also can outbound communicate because it's

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