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#108 The Hallmarks of Successful Data Training Programs

DataFramed

CHAPTER

What Are the Most Requested Things for Customer Education?

It's difficult because we don't have access to the data. We don't always know what the journey should look like, especially if you have nascent products that are newer or changing all the time. So we change our training offers a lot to adapt to everything that's going on. It's really hard then to tease apart what happens around that because everything sort of shifted. All right. And maybe can you talk a bit more about engagements? I know that a data company has lots of different metrics for how engaged users are. Yeah. There's so many different ways that my colleagues and I sit around and my colleagues in customer education across software companies talk about all the different ways you could measure

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