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Catherine Alman MacDonagh | Lean Six Sigma for Lawyers
Walchet Talks
Process Improvement Isn't Just About Process Improvement
process mapping is a visual way of looking at the way you're currently doing work. It's very comfortable for lawyers to do this because it's logical, linear and sequential. Process improvement isn't just about addressing things that aren't working terribly well but also finding hidden best practices in siloed processes.
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